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Open my1bet Privacy Settings

Salon Prive BJ, Lantern Luck, Football Studio and Touch 'n Go account flows all create data we must protect, explain and keep within clear rules.

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Explore How Your Data Moves

my1bet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains what we collect when you create an account, verify access, use the wallet, open games, contact support or change settings. We use your data to run account security, process payments, check withdrawals, answer privacy requests and meet record duties that apply to

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the service. Where payment partners or game providers need a limited data signal, we share only what is needed for that task, such as a transaction reference, session token or account status. We do not sell your personal data. Access to the service depends on local
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law and is available where local law permits, so some checks may vary by region or payment route. You can ask us to correct, update or erase eligible data, and we will explain any record we must keep for legal, security or transaction reasons.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT CHANNELS

Check Your Privacy Contact Paths

Privacy questions should reach the right team without sending extra data through the wrong channel. Use chat for quick account-location help, email for written requests, and the account centre when you need to confirm your identity before we change personal data. We may ask for a masked payment reference or account detail so we can match the request safely.

Team online

Live chat privacy queue

Use chat when you need help finding privacy settings, cookie choices or account records. We will not ask for full card, wallet or bank credentials inside chat.

Email privacy desk

Send written access, correction or erasure requests to the privacy desk with your account email and a clear request. Attach only masked receipts or screenshots if we ask for them.

Account centre checks

Some privacy changes require an account-centre check before we act. This helps us confirm the request is yours, especially where wallet records or withdrawal verification are involved.

ACCOUNT CARE

Switch On Account Data Controls

We handle privacy as an account operation, not a hidden legal page. Data is grouped by purpose, access is limited by role, and requests are logged so you can follow what was…

Account profile data

Your name, contact details, login history and verification status help us run the account and protect access. You can ask us to correct profile data when it is outdated.

Payment and withdrawal records

Touch 'n Go, GrabPay, Boost dan FPX references are used to match deposits, check withdrawal requests and resolve disputes. We keep only the transaction data needed for those account tasks.

Cookie choices

Cookies keep sessions active, remember language choices and detect unusual sign-in patterns. You can adjust browser settings, though some account pages may need essential cookies to load correctly.

Security logs

Device, IP and session signals help us spot account access that does not match your usual pattern. These logs are restricted and reviewed only for security or account-protection reasons.

Retention periods

We keep records only as long as needed for account operation, legal duties, payment checks or dispute handling. When a record is no longer needed, we delete or anonymise it.

Request handling

When you ask to access, change or erase personal data, we confirm identity first and then respond through a suitable channel. We explain any data we cannot remove yet.

Browse Privacy Questions Before Joining

Before you open an account, it helps to know what data is collected and how you can manage it later. These answers focus on account privacy, cookies, payment references, security checks and contact paths. If your question involves access, remember that availability depends on local law and is available where local law permits.

It covers data linked to your account, such as contact details, login records, verification status, wallet references, game-session records, support messages and privacy requests. It also explains why each category is used.

Payment references help us match deposits and withdrawals to the correct account. For Touch 'n Go, GrabPay, Boost dan FPX, we use transaction identifiers, status checks and masked receipt details where needed.

Yes. Contact the privacy desk with your account email and the data categories you want to access. We may confirm your identity before sending records, especially where wallet or security data is included.

Use the account centre for simple profile updates, or contact support if the field is locked after verification. We may ask for proof before changing details tied to payments or withdrawal checks.

Cookies keep you signed in, remember basic preferences and help detect unusual account activity. You can manage non-essential cookies through your browser, but essential cookies may be required for secure pages.

Retention depends on the record type. Support chats may be kept for service history, while payment and withdrawal records may be retained longer for legal, security and dispute-handling reasons.

Use live chat for quick direction, email the privacy desk for written requests, or open the account centre when identity confirmation is needed. We will route your request to the correct team.

Open my1bet Privacy Settings

Check Your Privacy Contact Paths

Live chat privacy queue

Email privacy desk

Account centre checks

Switch On Account Data Controls

Account profile data

Payment and withdrawal records

Cookie choices

Security logs

Retention periods

Request handling

Browse Privacy Questions Before Joining

01 What personal data does this Privacy Policy cover?

02 Why do you need payment references from local wallets?

03 Can I ask for a copy of my account data?

04 How do I correct wrong account details?

05 How are cookies used on my account pages?

06 How long do you keep my data?

07 Who do I contact for privacy requests?

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